GDPR Privacy Policy

MediaFi: Your Privacy, Our Commitment

Welcome to MediaFi, a platform offering an array of media content, including videos, podcasts, articles, reviews, and books. We are dedicated to preserving your privacy and safeguarding your personal information as prescribed by the General Data Protection Regulation (GDPR). This distinctive privacy policy elucidates our methods of collecting, utilizing, divulging, and storing user data. We kindly urge you to peruse this document carefully prior to using our website or providing any personal information.

Information Acquisition

At MediaFi, we collect diverse forms of personal data from our users:

  1. Account Details: When creating a MediaFi account, you’ll be asked for your name, email, password, and country. These particulars serve to identify you, grant access to services, facilitate communication, send newsletters, and present promotional offers. You hold the power to modify or erase your account data through your account settings.
  2. Usage Information: As you engage with MediaFi, we automatically gather device, browser, IP, location data, and your interactions with our site and content. This information aids in assessing service performance, enhancing features, personalizing experiences, and offering pertinent recommendations and ads.
  3. Transaction Information: For subscriptions or other services, we request payment data such as credit card details. This data is utilized for transaction processing and fraud prevention through GDPR-compliant third-party payment processors.
  4. Content Particulars: Whether you upload, download, stream, or share content on MediaFi, we collect data like title, description, genre, duration, and more. This helps deliver content, preserve content owners’ rights, and uphold our terms.
  5. Communication Records: When contacting us via email, phone, or chat, we gather communication data such as name, email, phone, and message content. This assists us in responding to inquiries, feedback, and complaints.

Legal Grounds for Processing

MediaFi processes your data lawfully through several grounds:

  1. Consent: We seek your consent before specific data collection or usage, like marketing emails or cookies. You retain the right to withdraw consent at any time.
  2. Contract: Data is processed for contract performance or pre-contractual steps, e.g., subscriptions.
  3. Legal Obligation: Data processing adheres to legal requirements, such as tax obligations or legal requests.
  4. Legitimate Interest: Data processing ensures our interests and those of third parties without infringing your rights.

Data Sharing Approach

MediaFi does not sell or lease data. We share data with:

  1. Service Providers: Third-party entities supporting our operations (hosting, payment processing, etc.) receive minimal necessary data under GDPR compliance.
  2. Content Owners: When using others’ content, certain data is shared to honor IP rights and pay royalties.
  3. Other Users: Your data might be visible to other users based on your interactions and privacy settings.
  4. Legal Authorities: Data may be disclosed when legally obligated.

Data Security Measures

Securing your data is paramount at MediaFi:

  • Encryption, firewalls, and antivirus safeguard data.
  • Limited access to authorized personnel.
  • Staff training on data protection.
  • Monitoring for vulnerabilities and breaches.
  • Prompt breach notifications if necessary.

Data Retention

We retain data as needed by purpose, law, or relationship nature. Upon no longer needing it, data is deleted or anonymized.

Your GDPR Rights

  • Access: Request your held data.
  • Rectification: Request data correction.
  • Erasure: Request data deletion.
  • Restriction: Limit data processing in specific cases.
  • Portability: Request data transfer.
  • Objection: Object to processing for legitimate interests or direct marketing.
  • Withdrawal: Withdraw consent.
  • Complaint: Lodge a complaint with a supervisory authority.

Cookie Utilization

Cookies enhance your experience, offering tailored features, personalization, traffic analysis, and improved functionality.

  • Essential: Necessary for core functions.
  • Functional: Enhance personalization.
  • Analytical: Provide usage insights.
  • Advertising: Tailor ads and measure campaigns.
  • Manage cookies via settings or browser controls.

Contact Us

For queries or requests related to this policy or your data, reach us at support@mediafi.com.

Policy Updates

This policy may evolve due to practice or law changes. Notifications of substantial changes will be shared on our website or via email. Regular reviews are encouraged.

Effective Date: August 16th, 2023.